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Privacy Policy

Saffron Oriental Food Shop ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information
When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Delivery address

  • Phone number

  • Payment details (processed securely via third-party providers)

1.2 Automatically Collected Information
When you browse our site, we may automatically collect:

  • IP address

  • Browser type and device

  • Pages visited and time spent

  • Referring website

We use cookies and similar technologies to help improve your browsing experience. You can manage cookie settings through your browser.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Improve our website and services

  • Send order updates and, if you opt in, marketing communications

  • Comply with legal and regulatory obligations

We do not sell your data to third parties.

3. Sharing Your Information

We may share your information with:

  • Service providers such as payment processors, delivery couriers, and IT providers

  • Legal authorities when required to comply with applicable laws or in response to legal requests

  • Wix.com, which hosts our website and securely stores your data on our behalf

All third-party partners are required to maintain the confidentiality and security of your data.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access.

All payment transactions are processed through secure, encrypted connections via our payment providers.

5. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where legally applicable)

  • Object to or restrict certain types of processing

  • Withdraw consent for marketing communications at any time

To exercise your rights, contact us at the details below.

6. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Marketing Communications

If you sign up for our newsletter, we may send you promotional emails. You can opt out at any time by clicking the “unsubscribe” link in the email or contacting us directly.

8. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the effective date clearly stated.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: Saffronoriental@yahoo.co.uk
Phone: 01463417577
Business Address:

Saffron Oriental Food Shop

29 Church Street,

Inverness IV1 1DY

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